7 Days Exchange Policy

Customer satisfaction is our highest priority. In case you wish to return the products, you can return the products within 7 days from the date of receiving the product/products. However, you shall return the product unused and in the same condition as you had received it, in its original packaging, along with the invoice.
The refund payment will be done via direct online bank transfers within 10 working days of receipt of the product if the product is unused or unaltered.
We will arrange for the order to be collected from the provided address through our delivery partner. We shall process the refund only after the receipt of the product at our location in unused condition and in its original packaging along with its original tags and invoice, failing which full refund may not be possible.
For the return of products, the Customers should contact our customer support on sales@wondrdiamonds.com (within 7 days from the receipt of product).
Customers should not return the product before receiving a confirmation mail from us for the same.
The Customer should provide the invoice and guarantee card (if any) into the package for the return process. We will not process the return if you do not provide the invoice and guarantee card.
We will not strictly entertain any return request after 7 days from the date of receipt of the product for any reasons whatsoever.

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